1. Service Information

2. Management and Administration

Acceptance & Refusal of Authorisations

Confidentiality & Management of Records

Dealing with Complaints

Delivery & Collection of Children

Determining the Responsible Person Present

Digital & Social Media

Enrolment, Orientation & Custody Arrangements

Enviromental Protection and Care & Sustainable Practices

Inclusion of Children with Additional Needs

Managing Poor Work Performance & Gross Misconduct

Missing Children

Payment of Fees & Bookings

3. Health and Safety

Accidents, Injuries, Trauma & Administration of First Aid



Blood Borne Viruses

Breast Feeding & Infant Formula

Chemical Storage

Dealing with Illness & Infections

Dealing with Medical Conditions & Medication


Emergency & Evacuation

Establishing a Protective Care Environment

Head Lice

Immunisation policy currently under review due to introduction of ‘No Jab, No Play’by the Government.

Independant Toileting & Nappy Changes

Occupational Health & Safety

Oral Health & Hygiene

Personal Safety & Security

Water Safety

4. Children’s Programs

Behaviour Guidance & Support

Birthday Parties & Cake

Children’s Clothing & Footwear

Children’s Personal Items from Home

Educational Equipment & Toys

Equity, Diversity & the Children’s Program

Family Grouping & Integration

Interactions with Children

Nutrition, Special Dietary Requirements, Food Safety & Hygiene

Program Planning

Rest & Sleep

Sexual Development & Play

Superhero Play

Supervision of Children

5. Staffing